elaine-Cadle
June 02, 2026
"Really soft and comfy..."
The material feels really soft, and it’s comfortable enough to wear all day. i kind of forgot I even had it on after a while...
hello_thomas561
June 02, 2026
"Sizing felt really inconsistent"
I ordered a few things from New Girl Order and the sizing was confusing. One top in my usual size was totally fine, but another one felt way too tight, and the trousers were huge around the waist.
The pieces are cute, which makes it more annoying, but I don’t really feel like I’d know what size to get next time. I’d probably only order again if there were reviews saying how each item fits, because otherwise it just felt...
"Yikes. The box showed up completely crushed, and..."
Yikes. The box showed up completely crushed, and the clothes inside were exposed. Not great.
jonsmith6831
May 13, 2026
"Promo Discount Was a Letdown"
I signed up for the promo code, but it wouldn’t apply when I checked out. On top of that, some of the sale prices seemed to change once I added items to my bag, which was really frustrating. I reached out to customer support and just got a generic response that made me feel like I was being talked down to instead of actually helped. Overall, it felt a bit misleading and definitely not worth the hassle.
love_Snethen95
April 13, 2026
"Sizing seems off"
I ordered my usual size, but it came up really tiny on me. I’m not totally sure if it’s just this item or the brand in general, but the sizing definitely didn’t feel right. Annoying, and I probably wouldn’t order from newgirlorder again.
CharlesBumbrey_24
April 09, 2026
"Photos were misleading"
The item looked way different in person than it did in the pictures. I feel like this was preventable if the photos had been more accurate.
"Pretty much everything was available"
Most of the sizes seemed to be in stock when I checked, with only maybe one color option sold out. Overall, it was a easy shopping experience
hello_christina276
April 01, 2026
"Customer service never got back to me"
I placed an order and just had a simple question about the delivery, but getting an answer was impossible. I sent two emails and waited days, and it felt like nobody wanted to take ownership or actually help. Really frustrating when all you need is a basic update. I wouldn’t use them again, honestly
kathleentellier2118
March 08, 2026
"Not a fan of the website"
I’ll be honest, I’m not very patient with clunky websites to begin with, so this really frustrated me. The pages kept freezing, and I couldn’t find what I was looking for without getting annoyed. I ended up giving up after a while...
MarieBromley_75
March 04, 2026
"Not ordering from here again"
Just a really bad experience. From start to finish, it was frustrating. Nothing felt worth it. I kept hoping it would get better, but nope. Definitely not ordering from here again
"I ended up sending the dress back..."
I ended up sending the dress back because the sizing didn’t really work for me. Not sure if it was just the timing or what, but the refund took around a week after they received it. It wasn’t super fast, but it did show up fine in the end. Customer support got back to me the next day, so that part was okay. Overall, it was alright, just would’ve been nicer if the refund was a little quicker
Carlene_frederick87
February 06, 2026
"Everything in my order came exactly as..."
Everything in my order came exactly as it should. Nice. It did take a bit longer than I expected, but there were no issues with the items themselves. Overall, fine
Richard.benny
January 31, 2026
"I had to send back a..."
I had to send back a top because the size didn’t fit quite right. The returns page was straightforward, and the refund came through about a week later, so that part was mostly fine.
I did have to chase them once for an update, but they replied and got it sorted. I’d probably order again, though I’d be a bit more careful with sizing, and I’m still not 100% sure the quality is worth it for everything.
stephanieboyles9001
January 29, 2026
"Honestly, not worth the price"
I mean, the quality just feels cheap, the prices are way too high for what you get. It really didn’t feel worth the money at all.
Mauro_carrasco04
January 17, 2026
"I ordered from New Girl Order the delivery..."
I ordered from New Girl Order the delivery was much slower than what I’m used to with other online shops. I don’t mind waiting a bit, but the tracking barely updated, so I kept checking and still had no real idea where my order was.
When it finally turned up, the items themselves were fine, so it wasn’t a total letdown. But compared to places that keep you updated and ship quicker, this felt frustrating. I’d probably only order again if I didn’t need anything anytime soon
DouglasLynch_97
January 04, 2026
"I’m usually particular about how a site looks..."
I’m usually particular about how a site looks and feels, and this one just didn’t do it for me. On my phone it looked really messy, the images loaded awkwardly, and the menus were harder to figure out than they should’ve been. The colours and layout also made the whole thing feel a bit cheap. i didn’t enjoy browsing it.
Alice.sanford
December 12, 2025
"Delivery Was Slower Than Expected"
The order itself turned out fine once it arrived, so I don’t want to be unfair and make it sound like the whole experience was bad. But the shipping definitely could’ve been better. It took longer than I expected, and the tracking barely updated, which made it frustrating because I didn’t really know what was going on. Customer service did get back to me, which I appreciated, but the overall delivery process still felt a bit unreliable. I’d probably order again for something I wasn’t in a rush to get, but not if I needed it quickly...